Last Updated: September 13, 2026

Thank you for shopping with wieldwares. We are committed to providing a reliable and convenient delivery experience for your beauty products. This Shipping Policy explains our order processing, shipping methods, delivery timelines, and related information.

1. Order Processing

Once your order has been successfully submitted, our fulfillment team will begin preparing your products for shipment.

Order processing usually takes 1–3 business days, including inventory confirmation, product inspection, and secure packaging.

Orders placed during weekends or public holidays will be processed on the next available business day.

2. Shipping Fees & Estimated Delivery

wieldwares provides shipping services to customers in many countries and regions.

• Standard Shipping Fee: USD $5.99 per order
• Estimated Delivery Time: 10–20 business days after shipment

Delivery estimates are provided as a reference and may vary depending on your location, customs procedures, and local delivery services.

3. Possible Shipping Delays

While we work with reliable shipping partners to provide timely delivery, delays may occur due to factors outside of our control, including:

• Customs clearance procedures
• Weather conditions
• Public holidays
• Carrier delays
• Increased shipping demand

We appreciate your understanding if unexpected delays affect your delivery time.

4. Tracking Your Order

After your order has been shipped, you will receive a shipping confirmation email with tracking details.

You may use the tracking number provided to check your package status through a parcel tracking service such as 17TRACK.

Please allow approximately 48–72 hours after shipment for tracking information to become available.

5. Separate Shipments

For orders containing multiple products, items may occasionally be shipped separately depending on inventory and fulfillment arrangements.

If your order is divided into multiple shipments, each package will have its own tracking number and may arrive at different times.

6. Order Updates & Cancellations

If you need to change your shipping address, contact details, or order information, please contact us within 12 hours after placing your order.

Please send your request to support@wieldwares.com and include:

• Order Number
• Order Email Address
• Requested changes

We will make reasonable efforts to assist with your request, but changes cannot be guaranteed after order processing has started.

7. Delivery Issues

If a delivery attempt is unsuccessful because the recipient is unavailable, the carrier may leave a notice or hold the package at a designated location.

Customers are responsible for contacting the carrier to arrange pickup or redelivery when necessary.

wieldwares is not responsible for packages returned due to incorrect shipping information or failure to collect the package within the carrier's required timeframe.

8. Shipping Delays & Tracking Updates

A temporary lack of tracking updates does not always mean that your package has been lost.

If your tracking information has not changed for more than 7 days, please contact our customer support team. We will assist by reviewing the shipment status and contacting the carrier when appropriate.

9. Lost or Undelivered Packages

If the shipping carrier confirms that a package has been lost during transit, we will work with you to find an appropriate resolution, which may include a replacement or refund where applicable.

If tracking confirms that the package has been delivered to the address provided during checkout, wieldwares cannot be responsible for packages that are later reported missing or stolen.

Before contacting us, we recommend checking with household members, neighbors, building management, or the shipping carrier.

10. Shipping Coverage

wieldwares ships to customers in various locations worldwide.

Orders may be fulfilled through different warehouses or logistics partners depending on product availability and shipping efficiency.

If we are unable to deliver to your location due to carrier restrictions or applicable regulations, we will notify you and provide an appropriate solution.

11. Customer Responsibilities

By placing an order with wieldwares, you acknowledge that:

• Delivery dates are estimates and are not guaranteed.
• Customers are responsible for providing accurate shipping information.
• Any customs duties, taxes, or import charges required by the destination country are the customer's responsibility unless otherwise stated.
• Shipment responsibility transfers after the carrier confirms delivery to the address provided at checkout.

Contact Us

If you have any questions about shipping, delivery status, or your order, please contact our customer support team.

To help us assist you efficiently, please include your Order Number and the email address used when placing your order.

Brand Name: wieldwares

Company: ZHOUFENGMS INC

Email: support@wieldwares.com

Customer Service Phone: +1 330-312-1095

Business Address: 452 S Lincoln St 
Denver CO 80209
US